What do you usually see on a website contact page?
Phone numbers, emails, addresses, Skype numbers, information about representation, office photos, work schedules, travel maps, forms of treatment … Do you think this is enough? Look into your analytics and see how many people leave the Contact Us page every month without ever contacting you.
We hope these 10 examples will change the traditional view about Contact Us page design and how to keep users on it.
A Contact Us page is the critical area that users must visit before contacting you. Therefore, the fate of a lead approaching the narrow neck of the sales funnel depends on page convenience and quality of design. Will they find the final click-to-call trigger on this webpage that will make them pick up the phone? How can you help them contact you? In this article, we have collected 10 striking ways to design an effective Contact Us page.
1. Virtual Consultant from Microsoft
A virtual consultant is an excellent option for a large company, because the question, “Who can I contact?” may itself be a problem. If you have many points of contact, it’s a good opportunity to redirect the user to the right person.
In the very design of the webpage, there are no unnecessary components that would overload it. There is only the possibility of choosing the right support department and even a section with convenient means of communication for people with disabilities.
“Of course, this is Microsoft! They can afford it!” you will say.
But interactive communication with the user is no longer a fluke, but a trend, because it allows you to maximally tailor your solution to the client’s problem. See the following examples.
2. Interactivity and friendliness from Deux Huit Huit
All the necessary information is economically provided. It is a pure minimalistic design. But the main difference is the tone that sets up a friendly communication. The phrase “Let’s be friends” invites you to make friends on social networks. And in the bottom corner of the screen flash photos from the daily life of the team: from the best employee of the month to favorite office dishes and even a cat. Another important feature is an interactive form, which looks more like social networking than a typical form.
3. Infographics on the website contact page from Quicksprout
This page of contacts will please those whose mailbox is full of letters.
Infographics is a convenient and trendy solution. It can be used to display some process or company department on the contact us page.
4. Triggers of Trust from Unbounce
On the website contact page, you can increase the user’s trust with the company if you show that real people are ready to talk to them on the other side of the screen.
5. Message from the President of Convince & Convert
When you see this infinitely long form on the company page, you start to doubt whether it’s necessary to fill it out. But when the president of the company personally asks you for this, the doubts disappear.
6. Humor and an extraordinary approach from Ueno
Such a page is more suitable for creative agencies, design studios and other companies whose business is based on a creative approach.
A block with a list of offices is presented, real photos of which open when you click on them.
“Hello. Is it you we’re looking for? We can see it in your eyes. We can see it in your smile.”
7. Achievements on the Blue Fountain Media website contact page
If so, they will not let you just go away. Scroll further.
You turn the page and it is as if you hear: “Hey, didn’t you understand right away? I repeat, we are at the top of several ratings. Where are you going? Look at the articles we have on the blog! Have you already downloaded a free book on how to select a digital agency?”
You can’t just leave such a page.
8. The ability to search on the Accenture page
Another example of how you can send a user to the department they need.
the “Find a location” tab, you can specify the country or city and get a list of the nearest offices.
9. Meet with the Founders and the FAQ Section of PracticalVR
But this contact us page design is also remarkable in that it acquaints you with the founders of the company in a very uncommon way.
I want to separately note the futuristic design and the use of music on the website page, which also acts as a trigger and underlines the company’s main idea: “Building the mixed reality tools of tomorrow.”
10. Location of Offices from Doberman
Show your office and working conditions on the website contact page, if it can give you a plus. Invite the user to visit.
Want to talk? Do you have talent? Need help? Choose the option you want and write to us. So simple, but so convenient. We take note.
How to Create an Effective Contact Us page design?
As you can see, the contact page can be much more effective than you may have imagined it to be.
Add interactivity and humor, build trust and introduce yourself. Make a step towards the client, showing what lies behind the scenes at your business, which people are behind it and how they work. Give them the opportunity to contact you in the most convenient way.
And don’t forget to pack it all in a quality design.